Exchange Policy

Thecomforttheory will accept, for return and exchange, items that are in new condition, unworn, unaltered, and free of damages by the customer. for a full refund and exchange mail out your item within 10 days from the receipt of the original order.
items cannot be returned or exchanged after 10 days from the receipt of the original order. items must be returned with all thecomforttheory tags still attached and must be in their original packagings such as butter paper and the thecomforttheory box

to protect the integrity of our brand and due to the perishable nature of our products.

Exchange is allowed if all criteria below are met

1) Normal-priced items are exchangeable within 10 days from the date of purchase with the original receipt.
2) Exchange items must be in original condition (resellable condition)
3) the price of the exchanged item must be equal to or more than the price of the returned item. customer must pay the balance if the exchanged item price is higher
4) Items that are still under warranty period must be in their original packaging ( no defects by or from customers)